Track customer sentiment

Monitor how customers feel about your product over time to keep a pulse on sentiment. Reviewpower helps you track changes in customer business satisfaction, so you can solve problems before they hurt your reputation.

Monitor satisfaction trends

Know how customer satisfaction changes over time and can help customer Retention.

Recognize sentiment changes

Monitor changes in come to terms with because of the feature or update, including because does devices or disappoint.

Avoid negative trends

Identify dissatisfaction trends early so you can intervene before they become significant problems.

Practical usage scenarious

Time to get inspired on how you could use ReviewPower insights for your business

Measure consumer response to a product update

Challenge

It is hard to tell whether new updates have made customers feel good or not.

Solution

ReviewPower lets you filter feedback by recent dates to track changes.

How to

Measure sentiment after an update to gauge customer responses to your changes and adjust accordingly.

Detect declines in customer satisfaction

Challenge

Customer satisfaction tends to be difficult to catch in the early stages of decline.

Solution

Get early warning signs using ReviewPower’s sentiment analysis.

How to

Track negative feedback trends to help spot issues impacting satisfaction.

Visualize customer sentiment on getSpecificFeatures

Challenge

Feedback on get specific features is fragmented, making sentiment difficult to pin down.

Solution

ReviewPower can filter sentiment by features keywords.

How to

Look for features, such as “dashboard,” to measure how customers are feeling and respond to specific grievances.